Ticketek is up and running, this page is part of the normal process during high demand. Huge line-up. Sydney CBD. Ticket Office. In New Zealand, Nationwide Group Booking Line, available Monday through Friday 8.30am to 5pm. (Closed until further notice) Sydney Metro For more information please click here. For refund requests, exchange of date/venue or seating requests, refundable ticket enquiries or enquiries regarding Ticketek charges. In Australia, Ticketek Group Bookings on 1300 364 001 or email groupbookings@ticketek.com.au. Ticketek Agencies do not accept telephone enquiries or bookings. Sign up to our newsletters or follow us on social media to receive the latest news and updates. City of Newcastle is moving to take ownership of customer data at the Civic Theatre by ending its deal with Ticketek. The council has called for tenders to replace the online ticketing system supplied by Ticketek at the Civic Theatre box office with a new cloud-based system. For details on conditions and who is permitted to collect pre-purchased tickets see our Help page. Auckland 09 307 5058, Wellington 04 384 3842, Christchurch 03 379 0597 Find tickets ... About Ticketek; Corporate & Media Inquiries; Advertise With Us; Careers; Ticketek New Zealand; Ticketek UK; Ticketek Singapore; Ticketek Malaysia; Ticketek Philippines; Legal. Agencies may have reduced hours on Public Holidays. Facebook; Twitter; Instagram Stay up to date. > Ticket Sharing Info Guide > Mobile Ticket Info Guide > Ticket Delivery Information - Live Updates > POSTPONED EVENTS > My event has been postponed and I can't attend the new date, what should I do now? Security; Clive Berghofer Stadium, Toowoomba, QLD Fri 07 May 2021 . >How do I book an accessible seat? I am at the event and have an issue with my seat, what should I do? Ticket Office: 02 4929 1977 Venue Hire: 02 4974 2166 . HEAD OFFICE AGENCY SYDNEY COLLECTION TICKETEK@LEVEL 5, WESTFIELD SYDNEY SHOP 5006A SYDNEY NSW 2001 Mon Tue Wed Thu Fri Sat Sun 0900-1700 0900-1700 0900-1700 0900-1700 0900-1700 1000-1400 CLOSED American Express, Cash, Diners Club, EFTPOS Manual, Master Card, Visa Newcastle Entertainment Centre, Broadmeadow, NSW Sat 24 Apr 2021 . Opening hours are subject to change. > My event has been postponed, what should I do now? Ticketek now offers Afterpay for online bookings. Contact-How do I contact Ticketek? The Newcastle Entertainment Centre is also a Ticketek agency selling for events throughout Australia. Please note Ticketek acts as a ticketing agent and takes direction from venues and promoters. On sale now! The ticket office is located in the foyer of the Newcastle Entertainment Centre with entry via Brown Road or Griffiths Road, Broadmeadow. Follow us. 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